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Privacy policy

Privacy Policy

Effective Date: August 12th 2025
Operating Name: Grafton Moore
Legal Name: 1001014347 Ontario INC

At Grafton Moore, your privacy matters to us. We are committed to protecting your personal data and being transparent about how we use it. This policy explains the type of information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information when you:

  • Make a purchase or create an account.

  • Sign up for marketing communications.

  • Browse our website and interact with features such as wish lists or customer reviews.

This includes:

  • Personal Data: Name, billing and shipping address, contact details, and payment information.

  • Order & Delivery Details: Product preferences, order history, and delivery preferences.

  • Technical Data: IP address, browser type, device identifiers, and browsing behaviour.

2. How We Use Your Information

We use your data to:

  • Process and deliver orders efficiently.

  • Communicate with you about your purchase, account, and relevant updates.

  • Improve our products, services, and website functionality.

  • Detect and prevent fraudulent or illegal activity.

3. Sharing Information

We share limited information with:

  • Payment Processors to complete transactions.

  • Logistics Partners to ship your order.

  • Technology Providers that help us run our website securely and efficiently.

Some of these partners operate in other countries. Your data may be processed outside your country of residence in jurisdictions that may have different data protection laws.

4. Cookies

We use cookies and similar tools to improve site performance, remember your preferences, and deliver relevant content.

5. Your Rights

You may request access, correction, or deletion of your personal information by contacting info@graftonmoore.com.